Vinted Shoppers Express Frustration About Size Updates
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification than originally posted due to the recalibration.
The company said the updated approach better aligns with similar services.
They have suggested members to review their products and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Updates
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.